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Cloud Managed Services

Outsourcing Cloud operations lets you focus on your business, while we manage your platforms and applications in the Cloud for you.

Key challenges of operation in the Cloud

Moving to the Cloud eases you of a lot of the hassles with operating on-premises or colocated data centers and servers. It opens you to completely new possibilities to run, process, and store your applications and data. However, the different functioning of the Cloud and the associated shared responsibility model also provide you with new challenges:

 

 

Deal with large, anonymous, international Public Cloud providers with complex pricing and SLAs.

Manage a platform consisting of services from the infrastructure up to the Cloud-native level, which also changes over time. 

Get used to different ways how to do deployments, maintenance, backup, archiving, failover, monitoring, alerting, and incident management.

Have an increased need for automation, to optimize usage and enable scalability and elasticity.

In addition to security, reliability, and performance, also continuously keep an eye on the costs.

We operate your platforms and applications in the Cloud for you

We provide such services for different Public Clouds (AWS, Azure, GCP, etc.) and also in hybrid model.

Platform and application provisioning and handover

Platform and application provisioning and handover.

Platform and application management and lifecycle services

Platform and application management and lifecycle services.

monitoring

Continuous monitoring and alerting regarding Cloud infrastructure, workloads, and costs.

incident-management

Incident management and support from business hours up to 24/7.

devops

Optional DevOps, CI/CD, and Software Factory services.

When you outsource Cloud operations to ELCA Cloud Services, you profit from our complete set of services around reselling, managing, and supporting your platforms and applications in the Cloud.

 

Cloud reselling


•    Within the Microsoft CSP and AWS SPP programs
•    Invoicing, cost monitoring, and SLA claiming at the Cloud provider


Platform and application operation


•    Public, private, hybrid, or multi-Cloud
•    Customer platforms, workloads, and data
•    Logging, monitoring, alerting, incident management, and support
•    Deployment and maintenance
•    Reporting and documentation
•    Support levels 1, 2, and 3
•    Interface to the Cloud provider and third parties
•    SLA up to 24/7
•    Flexibility to customer requirements


Software as a Service operation


•    Cloud development platform
•    Standardized managed services
•    DevOps and application management

 

We offer our services for different Public Clouds (AWS, Microsoft Azure, Google Cloud Platform, etc.) and also in hybrid and multi-Cloud mode. While we recommend following our corresponding standard procedures and best practices, our approach is widely configurable to your specific needs.
 

Contact our expert

Sébastien Vignon

Sales & Presales Manager

Sébastien is a Swiss expert in Cloud and Managed Services. He supports businesses with a hybrid/multi-Cloud approach for IT outsourcing as part of their digital strategy.