Workplace Services
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Managed Workplace services

Use the power of the Cloud and the expertise of a Swiss IT leader to deliver a modern Workplace with lasting impact and advanced functionality.

ELCA Cloud Services organizes and maintains your Workplace devices and security for you and provides system and application software with focus on Microsoft M365, all combined with reliable SLAs and support options to choose from.

 

We offer a comprehensive approach, including managed services for business applications, multi-Cloud platform management, and ecosystem integration. Our flexible, high-security Managed Workplace services integrate AI and modern technologies to meet evolving needs while ensuring strict data protection and compliance.

Our approach

Thorough M365 management: Expert handling of Microsoft Teams, Exchange, SharePoint and Office services.

Effective device administration: Streamlining with Microsoft Endpoint Manager / Intune.

Seamless application deployment: Smooth installation and maintenance of software for optimized workflows.

Robust endpoint security: Strong measures with Microsoft Defender for Endpoint / Business.

Continuous data safety: Reliable backup as a service for M365 data.

Responsive SLAs: Quick assistance and incident management, including onsite help.

Full range of support: Zero and first-level support with helpdesk for end users as well as second and third-level support.

Lifecycle management: Overseeing devices through their entire lifecycle.

AI integration: AI-driven tools, customer support and assistance.

Sustainability focus: Reports and customized compliance measures.

Consulting services: Network monitoring and Cloud governance.

Software licensing: Management of Microsoft CSP licensing and provisioning.

Hardware and operating systems: Selection of equipment from Windows or Linux PCs and laptops or Apple Macs to iOS and Android mobile devices

VDI setups: Server-side alternative to client provisioning via physical hardware.

Integration of peripherals: Access to printing and conference room solutions.

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Contact our expert

Abdelhafid ZERIGUE

Workplace Engineering

Abdelhafid is responsible for Workplace Engineering at ELCA Cloud Services. He has experience managing Cloud solutions since 2015.